Sale of Easternwell Group to Transfield Services Limited for $575m:
Following the acquisition of Easternwell Group by Transfield Services Limited on 22 December 2010, I wanted to touch base to thank you and the team for the accounting and tax assistance you have provided to us over the past 2 years.
Since the formation of our group in June 2008, the outsourced accounting and tax compliance assistance we have received from AMCO has made a significant contribution to the development and maintenance of our income tax and indirect tax control and compliance systems. At all times we were informed well in advance of our compliance requirements and the ‘can do’ and proactive attitude of the AMCO team was invaluable as the group experienced significant acquisitive and organic growth. Throughout the sale process, we were subject to the usual due diligence scrutiny of these tax systems and process and received positive comments on the high level of compliance and accuracy. At all times, our service expectations were exceeded and my team and I enjoyed working with you and your team. I wish you all the best in the future and look forward to the opportunity to work together again.
This letter is long over due. I wanted to let you know what an important contribution you and your team have made to my business and even our home finances. You have done a lot of work in financially restructuring the business with what I hope is a good long term platform to gain best benefit. Your advice has been helpful, and you are patient with my ‘non-finance’ mind.
Perhaps the more unseen and yet significant aspect of working with you is the confidence I have gained in the financial position of my business and shifting my thinking to be more about the ‘business’ not just the service I provide. I haven’t got to where I want to yet, but at the moment, I believe I am in a far better place with more chance of achieving my aspirations that I would have otherwise been.
Nikola is a great support to the delivery of your advice and I see him as part of the team that makes my business work. Nikola is amazingly responsive and again patient with myself and Lisa, my assistant. Thank you to both of you. I know you both work long hours however, I hope you both find time to take your partners out for dinner as a thank you from us at Growth Consulting!
AMCO – Exceptional Customer Experience:
I wanted to drop you a quick note to say how amazing Jenny has been in supporting all of our tax and financial queries. She is very reliable, proactive, committed and a pleasure to work with. I have been in the customer support business for a very long time and Jenny has remarkable customer facing skills focusing on reducing customer effort as a key contributor to customer loyalty.
Thanks So Much.